We're shaping GRW Scout into three surfaces: your recruiter Desk (the cockpit), a customer app for hiring managers, and GRW Agent — a voice assistant in your pocket for when you're on the move. This page is the one decision underneath it: where the Desk actually sits. Have a read and tell me what fits.
The rule we've already locked
Free run of the candidates you bring in. Paid brokered reach to the rest. Nobody browses the network. The Desk is your operating surface — customers only ever see outcomes, never the wider network.
The three options
Same product either way. What changes is where you and Katie do the work — and whether the recruiter Desk needs to run on a phone at all.
◆ Recommended
A
Desk on your computer · app for customers & the road
Your full Desk is a web workspace you log into on your computer. The phone app is for customers and quick on-the-move jobs.
How it works for you
You and Katie open the Desk in your browser — the same secure login as now, just faster and cleaner. Everything's there: My Candidates, Network Reach, campaigns, interviews, and a morning brief that leads with today's fee opportunities. On your phone, a light app handles quick things — like setting up an interview by voice from the car. Customers get that same app: a free Fill Confidence read, then pay to reach candidates.
Strengths
Secure by default — your login works cleanly on the web
Fastest to build and ship
Matches reality: desk work at a computer, quick stuff on the phone
Trade-off
The full Desk isn't a phone app — but you wouldn't run a campaign or an interview from a phone screen anyway
Under the hood: Desk = secure (Cloudflare Access) web pages in the shared app; not shipped inside the native phone build.
Alternative
B
Everything in one app — phone included
The full Desk runs inside the phone app too, behind a secure login.
How it works for you
Literally one app does everything, on every device — including running your whole Desk from a phone.
Strengths
"One app" in the most literal sense
Trade-offs
The secure recruiter login is awkward and clunky inside a phone app
More to build and maintain
You'd rarely want the full Desk on a small screen
Under the hood: embed a secure Access web-view inside the native build — fiddly and slower.
Alternative
C
Keep the Desk separate
The Desk stays its own web tool (like today, tidied up); the customer app is a separate thing.
How it works for you
Not much changes — you keep using a standalone Desk, and customers get a separate app.
Strengths
Least disruption right now
Trade-offs
Two separate things to maintain, forever
No shared, consistent feel across Desk and app (or the new "answer-first" Readiness Meter)
It isn't really "one product"
Under the hood: today's Desk, modernised; the app shell stays customer-only.
At a glance
A · Recommended
B · One app
C · Keep separate
Where you & Katie work
Web Desk on your computer
Any device, incl. phone
Standalone web Desk
Where customers go
The app — free read, then pay to reach
The app
A separate app
Login security
Clean
Awkward on phone
Clean
How much to build
Lowest
Highest
Low now, two tools forever
Truly one product?
Yes
Yes
No
On-the-move (voice, quick checks)
Light app for quick actions
Full app
Not really
◆ My recommendation — Option A
It's the most secure, the fastest to ship, and it matches how you actually work. You and Katie do desk work at a computer; the app earns its place for customers and the on-the-move moments — the "set up an interview by voice from the car" use. You lose nothing that matters, and get a cleaner build.
What Option A means day-to-day
You & Katie
Open the Desk in your browser — same login, everything in one place: My Candidates, Network Reach, campaigns, interviews, and a morning brief that opens with today's biggest fee opportunities.
Customers
Get the app: a free Fill Confidence read, then pay per campaign to reach matched, opted-in candidates. They only ever see their results — never the network.
On the move
A light app for quick wins — set up an interview by voice, check a reach number — without opening the laptop.
The third surface — GRW Agent
Option A gives you the Desk on your computer and a customer app. The natural third piece is for the road: GRW Agent — a voice assistant in your pocket. Not the whole Desk crammed onto a phone (that's the option we ruled out) — a safe assistant that helps you clear your Desk while you're moving.
◆ £9.99 / month add-on
“Call it, ask what needs doing, and clear your Desk on the move.”
You ask — “What needs my attention today?” · “How’s the Glasgow role?” · “Draft the follow-up to Sarah.” · “Are we done?” — and it answers, drafts, and queues. When it’s finished, it nudges you on the other things waiting: “Two more items on your Desk — handle those, or are we done?”
Handles for you
Reads your Fee Opportunity brief & Desk summary
Role status & what changed overnight
Drafts replies, prepares packs, queues a Reach campaign
Always asks first
Sending any message · launching a campaign
Revealing a candidate · changing status · anything money
The rule: voice can prepare, summarise, draft and queue — never send, reveal, charge or delete without your tap of approval back on the Desk. It never browses the network or shows a candidate someone else brought in.